Privacy & Cookie Policy

Privacy Policy

Our privacy policy covers the collection, use and disclosure of personal information that may be collected by us whenever you visit our website, contact us directly by phone, live chat, request further information from an advertisement through one of our multiple market campaigns such as Facebook and Google and contract our services. To ensure your privacy is protected, we adhere to the following policy:

What information we collect

In order to respond to your requirements, when you register with this website or make an enquiry we will need to know your name, email address and contact telephone number.

We will use your personal data for the following purposes:

– To carry out the services that you have requested

– For marketing our services to you including automated email campaigns and direct telephone contact via phone and WhatsApp

– For research and analysis, to improve our services

We will only use your personal data where we are allowed to by law, which will primarily be to carry out the services we provide, as this processing is necessary to perform the contract. Processing your personal data for marketing will be carried out with your consent, which we seek at the time of obtaining your personal data and we ask about your marketing preferences in accordance with GDPR legislation 2018. You have the right to withdraw this consent at any time, which can be done by unsubscribing to marketing emails or by contacting us.

How we gain consent and what happens if you unsubscribe

You may respond to a marketing advertisement relating to a project which has a warning advising that you submit to our privacy policy by submitting the details. In addition if you proactively call us or engage in our live chat feature on the website then we accept this as an explicit action to engage and thus acceptance of this privacy policy. 

If you decide to unsubscribe we delete your personal details immediately from the Track Capital Investments Limited database and do not hold it for future reference nor share it with a third party. 

When we disclose your information

We do not disclose your personal information to any other agencies or third-party services. Your information is only used for contact purposes by Track Capital Investments Limited.

How we protect your information

Track Capital Investments Limited is a data controller registered under the Data Protection Act and we take all reasonable care to ensure personal details are kept secure. You can be assured that any personal information we gather about you through this website will not be passed to any third party or organisation outside of Track Capital Investments Limited. If at any time we change our privacy policy, such changes will be made on this page and dated.

Your rights in relation to your personal data

You have the right to be informed about what personal data is being processed and to receive a copy of your personal data. If you wish to access this information please contact us by email [email protected].

You also have the right to request rectification of any inaccurate data, to object to processing, to erase your data, to restrict further dissemination and use or to request an electronic copy of your data in a portable form to another data controller. If you wish to exercise any of these rights please contact us by email or at the address above.

If you are not happy with the way that your personal data has been handled you have the right to complain to the Information Commissioner, the regulator for data protection, which can be done via their website (www.ico.org.uk)

How long we retain your information

We will keep your personal data for only as long as is necessary, which is for the period of time it is required in order to provide our services to you, as well as a reasonable period thereafter, which is usually 6 years after we have completed the contract, a period which reflects the limitation of civil actions in the Limitation Act 1980.

Email

As previously stated, details of your email address will be stored as securely as possible, together with any other information we hold about you. Your details will not be passed to any individual or organisation outside Track Capital Investments Limited without your consent. You are able to withdraw this consent at any time.

External links

Our website may include links to external websites. Track Capital Investments Limited are not responsible for the content of external sites.

Payments

We do not store credit card details nor do we share customer details with any third parties.